Privacy Policy

Last updated: January 2026

A legal disclaimer

Julio Digital Media (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with Québec’s Law 25 and applicable Canadian privacy laws.

1. Personal Information We Collect

We may collect the following personal information when you interact with our website or services:

Name
Email address
Phone number
Business name
Any information you voluntarily provide through contact forms, booking tools, or email communications

2. How We Collect Your Information

Personal information is collected when you:

Complete a contact form on our website
Book a call or service through an online scheduling tool
Contact us by email
Interact with our website through cookies or analytics technologies, where enabled

3. Purposes of Collection and Use

Personal information is collected and used for the following purposes:

Responding to inquiries and communications
Providing, managing, and improving our services
Scheduling calls, meetings, or service delivery
Sending service-related communications
Improving website performance and user experience

We do not sell or rent personal information.

4. Cookies and Analytics

Our website may use cookies or similar technologies to analyze traffic and improve functionality. These tools may collect information such as browser type, device information, and usage data.

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

5. Sharing of Personal Information

Personal information may be shared only when necessary to:

Operate our website and services (e.g., website hosting, analytics, booking platforms)
Comply with legal or regulatory obligations

All third-party service providers are required to protect personal information and use it solely for the purposes for which it is disclosed.

6. Retention and Security of Information

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, or use.

Personal information is retained only for the duration necessary to fulfill the purposes described in this policy or as required by law.

7. Your Rights Under Privacy Legislation

In accordance with applicable privacy legislation, including Québec’s Law 25, you have the right to:

Access your personal information
Request corrections to inaccurate or incomplete information
Withdraw consent, subject to legal or contractual restrictions
Request deletion of personal information, where applicable

Requests may be submitted using the contact information below.

8. How to Exercise Your Rights or Submit a Complaint

If you have questions, wish to exercise your rights or have concerns about our privacy practices, please contact us.
Email: info@juliodigitalmedia.ca

We encourage you to contact us first so we can address your concerns. If you remain dissatisfied, you have the right to file a complaint with Québec’s Commission d’accès à l’information (CAI).

9. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.